Department of management quality system


In KazNMU named after S.D. Asfendiyarov the work on implementing quality management system began in 2005 for carrying out General national plan of activities on realization of the Head of the State N.N. Nazarbayev’s message to Kazakhstan people “Kazakhstan on the way of developing economic, social and political modernization”. In 2006 the university has passed the external quality audit with getting NQA global Assurance (Great Britain) international certificate. The department works towards improving management quality system with the help of process approach implementation.

The leading role in developing and applying effective management quality system is given to inner auditors, which carry on the analytical work on modeling the main and auxiliary university processes in all spheres of its activity – educational, scientific – research, therapeutic – diagnostic, advanced studies of medical staff.

Being trained according to ISO 9001: 2008 international standards the auditors carry out regular consultative methodical work on management quality system. Inner auditors help to identify and classify working processes, to carry out analyses of material and manpower resources, involving into the process, to determine the criteria of efficacy for qualitative process managing, to establish strategically important aims and follow up achievements.