Asfendiyarov Kazakh National Medical University not only strives for a high level of academic education but also creates conditions for the comprehensive development of its students. The Department for Student Development and Support ensures a comfortable educational environment, supports student initiatives, facilitates professional growth, and provides social protection for students.
The primary goal of educational and social activities is to shape a well-rounded future medical specialist with high professional competence, ethical standards, social responsibility, and commitment to humanitarian principles.
Department’s Mission:
To create a favorable environment for the comprehensive development of students, their social adaptation, professional training, and the education of highly ethical medical professionals.
Key Objectives:
- Supporting students’ social stability
- Developing professional and civic responsibility
- Creating conditions for personal growth
- Establishing a comfortable student environment
- Promoting student self-governance
- Providing psychological support and prevention programs
Department Structure
The department consists of several key centers working in different directions:
- Coordination and organization of educational and cultural events within the university
- Supporting student projects and developing leadership skills
- Encouraging social activity and student responsibility
- Assisting students in professional development and employer relations
- Organizing job fairs and meetings with employers
- Conducting training on soft skills development and job readiness
- Providing assistance to socially vulnerable students and supporting students with special needs
- Offering psychological support and preventing negative social phenomena
- Collaborating with external organizations to expand social protection opportunities
- Allocating dormitory placements
- Developing students’ artistic, musical, and cultural potential
- Organizing creative competitions, exhibitions, and festivals
- Supporting initiatives in the fields of art and culture
Student Ombudsman of KazNMU
Additionally, the department includes the Student Ombudsman, who ensures the protection of student rights, monitors their interests, and interacts with university leadership.
Who is the Student Ombudsman?
The Student Ombudsman is an independent representative of students, advocating for their rights and interests within the university. They help resolve conflicts, provide legal consultations, and contribute to creating a comfortable educational environment.
Key Responsibilities of the Ombudsman:
- Student Rights Protection – Reviewing complaints and appeals
- Mediation – Assisting in resolving disputes between students, faculty, and administration
- Informational Support – Clarifying student rights and privileges
- Educational Environment Analysis – Identifying issues and proposing solutions
In today’s world, students need not only deep knowledge in their professional field but also well-developed social, leadership, and personal skills. The Department for Student Development and Support exists to help every student unlock their potential, feel protected, and confidently move toward their goals.
We believe that a comprehensive approach to student development will help create an active, harmonious, and professionally oriented student community that will become the future elite of the medical field.
Center for Support and Engagement with Minority Groups
In order to foster an inclusive and safe educational environment, the University operates the Center for Support and Engagement with Minority Groups. The Center carries out activities aimed at ensuring equal opportunities for all students regardless of their social status, health conditions, cultural background, or other individual characteristics.
The Psychological Support Center provides advisory and psychological assistance to students and facilitates their successful adaptation to the educational process and student life. The Center’s activities are aimed at maintaining students’ psychological well-being, developing effective communication skills, and strengthening intercultural dialogue and mutual respect within the multinational university community.
The Center includes a Student Ombudsperson who ensures the protection of students’ rights and legitimate interests. The Ombudsperson reviews student appeals related to the organization of the educational process, study and living conditions, interpersonal conflicts, as well as potential cases of discrimination. The Ombudsperson’s activities are aimed at ensuring fair, transparent, and respectful treatment of all students.
At the beginning of each academic year, the Department for Student Development and Support develops and implements a social and educational work plan that includes adaptation programs for undergraduate students, particularly first-year students, including international students. Adaptation activities are designed to familiarize students with the university’s academic environment, internal regulations, student infrastructure, and available support services.
The Department for Student Development and Support regularly organizes educational and awareness-raising activities aimed at developing intercultural communication and fostering a culture of mutual respect, tolerance, and non-discrimination within the student community. These activities include lectures, seminars, training sessions, and discussion platforms with the participation of specialists and representatives of the academic community.
The University regularly organizes cultural and awareness events aimed at promoting intercultural dialogue and strengthening an atmosphere of mutual respect within the student community. These events include national culture days, thematic festivals, student forums, creative competitions, and dialogue platforms with the participation of students from different regions of Kazakhstan and other countries.
Within this framework, regular surveys are conducted among university students to assess their level of satisfaction with the educational process, living conditions in student dormitories, accessibility of social and academic support, as well as to identify potential corruption risks and other issues. The results of the surveys and the analysis of student appeals are used to prepare analytical reports and develop recommendations for improving the educational and social environment of the University.
As part of their activities, the Ombudsperson provides consultations to students on the observance of their rights and responsibilities, assists in resolving disputes between participants of the educational process, and performs a mediation function. This contributes to the constructive resolution of emerging issues, strengthening trust, and maintaining a positive and safe educational environment.
