Continuous improvement quality management system

Continuous improvement quality management system

During the reporting period of KazNMU reviewed annually organizational management structure in line with the ongoing reform in the field of Education and of Health, the changes in the world practice of educational management. Over the years, to create and add new structural units (centers, institutes, schools, etc.), functional objectives aimed at ensuring the quality of educational programs. So in 2011 for improving and formation of medical skills of the Center of studying skills. Here on the basis of the Center of practical skills of the Center of independent evaluation of the knowledge and skills using techniques OSKE (structured on standard patients independent examiners clinical examination). Created in 2010, «Centre for Monitoring the quality of education and scientific support for the reform of medical education,» supplemented in 2013 by a group of accreditation and ranking.

Since 2011, a group of independent experts set up to assess the quality of the training sessions, a group of testers, in 2013 they joined the Center for Education Measurement team to V.S.Avanesov. (More information see in the Introduction).

For the implementation of the competency-based model of medical education set up new structures to ensure the quality of the educational process — committees of educational programs, training departments in areas of training.

Under the state certification of medical education institutions of Kazakhstan in 2013 at the Kazakh National Medical University SD Asfendiyarov conducted self-assessment for compliance with the requirements of the educational services provided by the state educational standards of the Republic of Kazakhstan and the qualification requirements for the organization of education in the licensing of educational activities. In 2013, within the framework of national institutional accreditation with the WEC in the Independent Agency for Accreditation and Rating of the Republic of Kazakhstan (RK naaru) for compliance with «Institutional accreditation. The main provisions. SES RK 5.01.017-2008 «a report on the institutional self-assessment.

In June, 2013. prepared a report on the 9 criteria and conducted self-assessment of the quality in the competition for the prize of the President of the Republic of Kazakhstan «Altyn Sapa-2013.»

The results of self-assessments are used to analyze in order to eliminate the shortcomings, as well as strategy development, quality policy and the revision of the organizational structure and its functions. In KazNMU is constantly allocating resources on the basis of tests conducted on continuous improvement. Details the allocation of the resources described in Standard 6 «Educational Resources».

          According to the requirements established by an internal documented procedure for quality «Monitoring customer satisfaction» at the University (Department of QMS) annually sociological studies (questioning) to meet the conditions of work of departments and faculty staff and students of the joint venture. According to the results of questioning after discussion at meetings of the Board are determined by the quality of areas for further improvement, planned activities to improve satisfaction.

It is held annually to collect data on the basis of established university-wide strategy for key indicators of the functioning of the basic processes of university activities, including educational activities for learning.

         According to the analysis by management decisions about improving and improving educational management, the rationale for changes to the quality management system OU, including updating training documentation. All decisions are documented, based on their activities and plans are delegated to the appropriate personnel for the performance.

          Based on the analysis of current activities and past experiences in the revised policy according to its suitability internal and external aspects affecting the development of the educational activities of the university. Actualize the policy and strategic objectives reflect the prospects for the future.

Mission and goals of the University are adaption to the scientific, socio-economic and cultural development of society. To this end, their compliance is constantly monitored through ongoing research, monitoring internal and external environment affecting the development of the university and its structure and principles, rules management system.

Concrete, realistic and measurable set goals, and based on them the plans of departments allows KazNMU from year to year to increase and improve the level of training by improving the quality of educational process, development of scientific and human capacity, strengthening and expansion of the material and technical base, introduction innovative teaching technologies, the quality of educational programs.

To carry out the task of formation of competence of trainees and their modification in accordance with the needs of the environment in which to work graduate education program is constructed in such a manner that the students formed an understanding of contemporary socio-economic, demographic and cultural characteristics of medical problems, and the level of acquired clinical knowledge and skills relevant to the needs of the health system and society. In order to identify these needs, the University is constantly taking measures for the study of these needs — job fair with employers, representatives of practical public health surveys, conferences with participation of representatives of the health care system, etc.

According to proprietary models of medical education KazNMU and based on the requirements of SES included in the educational program biomedical sciences, basic scientific knowledge integrated with the clinic due to the integrated modular training. Through the development as disciplines at the choice of integrated disciplines — the catalog of elective subjects also performed this integration.

On the basis of the Center of practical skills developed techniques for studying the development of clinical skills (standardized methods using simulation patients). Also on the basis of clinical departments students have opportunities to develop practical skills in the survey, examination of the patient, record-keeping, etc. diagnostics. During the training, students learn the principles of scientific methodology and evidence-based medicine.

Through innovative teaching methods, integration of science, practice and education, an increase in clinical sites, the possibility of making amendments to the educational program, monitoring of the implementation and the quality of the educational program (the survey, questioning of students) a model of the educational program and methodical approaches to adapt and meet modern requirements.

The department in the development of the working curriculum subjects can change up to 20% of the content model program, up to 40% of the thematic plan of the subject. The chair also provided the freedom to change and addition of the program, which also allows the university to make the appropriate adjustments in the educational program. Changes and additions are carried out in accordance with the needs of practical health needs of the population, changing demographics, structure of morbidity. It identified and determined through the analysis of requests Ministry of Health of the Republic of Kazakhstan, through discussion at the meetings of the department, unit, CPC and methodical council with the development of biomedical, behavioral, social and clinical sciences.

One way to adjust the elements of the educational program is the availability of hours on the components of choice, where the department can implement their electives to changing demographics (births, deaths) and cultural conditions, as well as the needs of society in health.

Development of assessment principles, methods and the number of exams is aimed at determining whether the requirements of educational services. Educational services of higher education provided by the university in accordance with:

— General education requirements of state standards of higher education and others. Normative and legal documents,

  — Additional requirements of customers.

Compatibility assessment with educational goals and methods carried out by differentiated approaches: the knowledge students evaluated using the test tasks of different difficulty levels, oral questioning, interview skills a student demonstrated on phantoms and tools in CPS, at the bedside.

The number of examinations is regulated by the existing SES RK by specialties, examination methods and forms determined by the Board of faculties and teaching, the Academic Council of the University.

Politics student recruitment and student selection methods described in detail in the Standard 4 «Students». Number of accepted students in the state grant is governed by state order MoH for training of medical personnel and logistical and educational opportunities KazNMU. In KazNMU in 2010 by order of the ministry of education  set the maximum volume of educational grants to 1,000 seats. During the competition for educational grants in accordance with the scores of a single national certificate or complex testing have pre-emptive right holders of «Altyn Belgi», winners of international and republican Olympiads and scientific competitions.

KazNMU has additional institutional requirements for the selection of students is to conduct psychological testing of applicants.

  Number of accepted students on a fee basis, taking into account planned material and technical equipment of the university.

In order to improve the adaptation of recruitment and training for the changing needs of the university is planned: increase in the share of foreign scientists to the total number of full-time faculty and 10%, creating an environment conducive to the development of international cooperation through training of teachers and staff English language (Centre of World Languages) and basics international activities, further training of trainee teachers at the H.S.Nasybullina School of pedagogical skills .

9.2.10 Updating of educational resources according to changing needs, such as the recruitment of students, the number and profile of academic staff, the educational program.

The standard 6 «Educational Resources» is an analysis of the material — technical base KazNMU, resources and equipment of clinical sites.

KazNMU connected to the largest electronic resources — «Cochrane Library», «Medicine and Health Care in Russia»,, Thomson Reuters, Springer Link, ELSEVIER SciVerse ScienceDirect, SciVerse Scopus, Reaxys, Emabse, EngineeringVillage. In order to optimize the educational process at the University implemented an automated information system — AIS KazNMU. Secure and expand the access of students to electronic resources through the Wi-Fi and free internet access on campus. The process of updating educational resources KazNMU provided in accordance with the changing needs of the university, taking into account a set of students, number and profile of academic staff, the educational program and modern requirements for training in institutions of higher medical education.

KazNMU improving mechanisms for periodic review, study and evaluation of ongoing educational programs and ensures the quality of program management. Educational programs are regularly studied and evaluated through feedback from students, faculty and stakeholders, including employers, as well as analysis of educational achievements of students. KazNMU constantly improving procedures of program evaluation at the level of the department, the faculty, the university with the inclusion of all aspects (context, resources, indicators of performance, customer satisfaction, employment, etc.) and a wide range of stakeholders. Thus, at the level of department conducts analytical work to assess the program in the form of the annual report of chairs. In order to improve and strengthen monitoring and evaluation of the educational program is planned: improving the performance evaluation of educational programs, automation of the process of determining satisfaction (on-line questionnaire) studying the quality of educational programs, the passage of a specialized (program) accreditation of educational programs.

The control system of the university involves the participation of all stakeholders, including the health sector, and reflects the responsibilities of the academic leadership. In order to improve the organizational structure and management principles is planned: the introduction of a risk management system in educational activities, the optimization model of quality management system and the transition later on a new version of ISO 9001 (2015 years), development and maintenance of an automated information management system and the transition to electronic document management intensification of image policy and carrying out systematic preparatory work for entry into the global ranking of universities QS, Web metrics, training and retraining of heads of departments for management education and research in innovation-oriented university.